Customer Support

Customer Support


Context Help

If you lose your way inside our web hosting Control Panel, the first thing you should do is push the Help button, which is present on each page. A context menu will appear. It offers in-depth info about all the operations that you can perform on the page in question. Each popup appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a vast range of instructional video clips clarifying how to use our web hosting Control Panel. They're made for those of you who would like to see how things are getting done rather than just reading articles. In this way, anyone can swiftly get to know our Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the answer you need, explore our extensive FAQ database, which includes questions asked by actual individuals and offers practical solutions. We frequently update our Frequently Asked Questions section with new entries in an attempt to cover all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ section either, you can get in touch with our excellent team of client support engineers available 24/7 and eager to help you with any query. Each trouble ticket you submit will be answered within one hour (the average response time is about 20 minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 294277

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com